Privacy Policy – Smart Family
Smart Family is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (https://smartfamily.in).
1. Information We Collect
We may collect limited user information to provide and improve our services:
a) Personal Information
- Name (if provided during registration)
- Mobile Number (for login or registration)
- Email address (for login or communication)
b) Device Information
- Device type
- Operating system version
- App version
c) Usage Data
- App activity (videos watched, features used)
- Time spent on the app
- Navigation behavior
We only collect the minimum data necessary to provide educational services.
2. How We Use Your Information
We use collected data to:
- Provide and improve app functionality
- Deliver educational content and courses
- Enhance user experience
- Monitor performance and fix bugs
- Maintain security and prevent misuse
3. Data Collection and User Choice
Some data collection (such as login information) is required to use certain features of the app. Without this data, some services may not function properly.
4. Children’s Privacy
Smart Family is designed for students from KG to Class 10.
We are committed to protecting children’s privacy.
We do not knowingly collect personal information from children without parental consent.
Any data collected is used only for:
- Educational purposes
- App functionality
- Improving learning experience
5. Third-Party Services
We may use trusted third-party services such as:
- Analytics tools (to understand app usage and improve performance)
- Hosting and infrastructure services
These services may collect limited non-personal data.
6. Cookies and Tracking
Our website may use cookies to improve user experience and remember user preferences. Users can disable cookies through browser settings.
7. Data Security
We take appropriate technical and organizational measures to protect user data from unauthorized access, misuse, or disclosure.
8. User Rights
Users have the right to:
- Access their data
- Request correction
- Request deletion of their data
To make a request, please contact us.
9. Data Retention
We retain user data only as long as necessary to provide services and comply with legal obligations.
10. External Links
Our app or website may contain links to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy:
📧 Email:sd.umair1342@gmail.com
🌐 Website: https://smartfamily.in